Ways To Increase The Paction Rate Of Incoming Customers

How can customers buy goods in stores after they enter the store?

Here, Xiaobian first puts forward two phenomena of customer turnover:

One

After entering the store, because of improper reception, feel pressure or uncomfortable and leave.

2. customers come in to take a look at it, turn around and find no one likes to leave.

So, if we want to improve the sales volume of stores, we must first solve the problem from two aspects and prevent customers.

We need to do the following work.

First, customers enter the store and give customers 15 seconds.

In the 15 seconds, let the customer observe the products in the store. At this time, the guide should keep a distance from the customers and be in the right position (not behind the customers or not seeing the customers), so as not to give customers the sense of tension, not to frighten the customers away, and to use these 15 seconds to observe and analyze the customers, and find out what products she first looks at or pay attention to the longest products, so as to prepare for further sales.

Two, choose the right time to approach customers.

What is the best time to get close to customers? Generally speaking, the following situations are close to customers:

(1) when customers watch a product regularly,

(2) customers look up to find help in shopping guide.

(3) when customers offer to try or ask questions,

(4) when customers and peers commented on a product;

Customers glance at stores as if they were looking for something.

Three, say the first sentence, attract attention and stimulate interest.

At these times, as a shopping guide, you can quickly seize the opportunity to receive customers. The general customers will accept it, but does it mean that the customers will accept you?

Not necessarily, this time there will be many customers will say: "I look around, need to call you again" and so on, this time, we should learn to politely retreat, and continue to use Yu Guang to observe customers, looking for the next opportunity to approach customers, do not give up easily.

Four, initiative

This happens mostly after those who have to leave the shop, so we need to observe the customers carefully. Once we find that she has the intention to leave, we need to take our promotional leaflet quickly to recommend a product. As long as it can attract her attention, then the horse takes back the counter, finds out the corresponding products to give her trial, and at a certain level, it can more retain customers and increase sales opportunities.

If we do the above basic work, we can not explain that we can seize all the customers' hearts or lose customers. This is a normal phenomenon. What is important is that we have increased the above actions.

Opportunities, and then increase sales performance.