Glutinous Rice Net Suffered A Refund Crisis Because Of The Quality Of Group Purchase Commodities.

In March 23rd this year, Miss Pan, who lives in Pudong, was there.

Miss Pan told reporters that after receiving such goods, she immediately contacted with the company that released the old yogurt group, but the phone was not able to get through.

Due to the reason of the shelf life, Miss Pan left the trash bin after taking the picture of the yogurt.

After the Tomb Sweeping Day, Miss Pan finally got through to the company's telephone. The company's staff told Miss Pan that she could return the goods to the designated place on the basis of the broken yogurt box.

When Miss Pan said that the broken yogurt had been thrown away, only when the photos were taken after receiving the goods, the staff said they could do nothing.

The reporter contacted Mr. Cao, the director of the coca (Shanghai) Industrial Co., Ltd., who said that he needed physical returns because some buyers would be bad enough to say that they had not broken down.

And when the reporter asked why the phone could not get through for two consecutive days, the person in charge said that there were more buyers reflecting the problem, and the phone was busy.

For buyers who do not have physical evidence, Mr. Cao said that the company is currently negotiating a refund with the glutinous rice net. Buyers who encounter such things can apply for a refund to the glutinous rice net. Subsequently, the glutinous rice net will count the number of applicants and deal with the refund uniformly, which is expected to last for about two weeks.

Lawyer's statement

Photos can be used as effective evidence.

For food and other special goods, Yun Yun Ting lawyer said that the photos can be used as effective evidence, that is, buyers can use photos to ask businesses to return.

In this case, the user and the glutinous rice net had a direct legal relationship, so if the agent did not recognize the photos, the buyer could submit the photos to the glutinous rice net.